REFUND POLICY

💰 IPTV Smarters Pro Canada Refund Policy

7-day refund window for new IPTV Smarters Pro subscriptions in Canada.

This page explains how refunds work for IPTV Smarters Pro subscriptions in Canada. Please review this policy carefully before purchasing to avoid any misunderstandings later.

7-day refund window

If you are a first-time customer and decide the service is not right for you, you may request a refund within 7 calendar days of your original purchase.

Approved refunds within this period are processed back to the original payment method used during checkout.

To be eligible for a refund:

  • The request must be submitted within 7 days of purchase
  • The subscription must be your first IPTV Smarters Pro purchase with us
  • The request must come from the original purchaser

No refunds after 7 days

Once the 7-day period has passed, refunds and cancellations are no longer available, regardless of subscription length.

IPTV Smarters Pro subscriptions are digital services. Access credentials are delivered shortly after payment, which is why refunds are limited to the initial trial period.

Situations not eligible for a refund

Refund requests will not be approved in the following situations:

  • Requests made more than 7 days after purchase
  • Device compatibility issues discovered after setup
  • Incorrect device or login details provided by the customer
  • Misuse, abuse, or repeated refund requests

If you are unsure whether your device is supported, we strongly recommend contacting us before purchasing. We are happy to guide you in advance.

How to request a refund

If your purchase is still within the 7-day window and meets the conditions above, you may request a refund by contacting our support team on WhatsApp.

Please include your order details and the phone number used during purchase so we can locate your account quickly.

Our goal is fairness and transparency. If something isn’t working as expected during the first few days, contact us and we’ll try to resolve the issue before a refund is needed.